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Configure the Windows Firewall for Remote Desktop Connections:

When Remote Desktop (Remote Access) is enabled, Windows automatically creates an exception within its firewall to allow connections. However, often this exception only allows connections from the local network or subnet. Remote Internet based users, or users on a different subnet, connecting through a router or by VPN are still blocked from access. The exception can be edited for any service, such as Remote Desktop, to allow additional subnets or all users.

  • Open the Firewall management display using "Windows Firewall" within  Windows Control Panel.

  • Verify the Firewall is enabled.   If not there is no need to configure anything else

  • choose the Exceptions tab, highlight Remote desktop (which should be checked) and choose edit 

  • Highlight TCP 3389 and choose Change Scope

  • Choose "Any computer (Including those on the Internet)"

  • If connecting from a fixed location, you may wish to choose "Custom list". This option lets you add a specific remote IP from which connections will be made, or a remote subnet in the form 192.168.123.0/255.255.255.0 (note: the '0' in the IP address, indicates entire subnet)

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Last modified: 05/19/08.